Though the landscape of the credit card industry has changed considerably since the passage of the Credit Card Accountability, Responsibility and Disclosure Act, allowing Americans to better handle their finances, a majority say they're not happy with lenders, according to Consumer Reports. Many people have successfully cut their credit card debt to a national median of $3,793 – down about $1,100 from last year.
However, only 45 percent of consumers said they are either completely or very satisfied with their credit card lenders, the report noted. In addition, 16 percent believe they've been treated unfairly by the issuer, though that figure is down from 21 percent last year. Respondents said they were most unhappy with banks imposing annual fees, cutting the maximum amount of credit card debt they can take on, canceling their account without notice or raising minimum payments.
Consumers have reduced their credit card debt in recent months by upping the total of their monthly payments while spending less.